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      Digital Showroom & Livestream Changelog

      See the latest updates and developments to Digital Showroom and Livestream Events.

      10/29/24

      New Livestream Event setup design - This new design makes it effortless for users to schedule and re-stream event, while also enhancing the overall user experience. 


      Schedule re-stream - Effortlessly re-stream your events by scheduling from your existing livestreams and customizing details.   

      9/1/24

      Ability to reply to messages as a moderator after LS event is over - After a Live Stream and/or Showroom is over the moderator now has the ability to reply and add details to messages so users that look at these videos after the event is over will have all the information needed. 

      8/23/24

      New Livestream event setup - The updated event creation process simplifies scheduling and re-streaming, enhancing your livestream and digital showroom experience.

      Help center resource - New Livestream Event Setup

       Schedule Re-Stream - Effortlessly re-stream your events by scheduling from your existing livestreams and customizing details

      Help center resource - re-stream your event using the existing livestream

      7/30/24

      AI Copilot - Leverage an intelligent showroom co- host, able to respond to customer's like a human host would!

      6/16/24

      Video to Live - Support long form video to be uploaded into a livestream to be used to stream live on site!

                                     

      Help center resource - How to Stream a Prerecorded Video

      6/11/24

      Deal/Discount Support - Digital Showrooms offer coupon codes to be added by product

      5/31/24

      SMS Reminder for Showrooms/Livestreams - When setting up a digital showroom or livestream event, you can allow their viewers to send a reminder of the upcoming event via text. 
      Download Chat History - You can now download chat history from viewers after a Livestream/Digital Showroom! Just navigate into Assistant Mode then click the download option to collect the csv file.

      4/29/24

      Search Through Chat - This allows users an easier way to search through messages in a Livestream/Digital Showroom via Assistant Mode. The Assistant can then reply publicly or privately to a message, pin the message, delete, or block the user. See link for more instructions.

      4/12/24

      Message rate limiting for chat in assistant mode - Now have the option to reduce the amount that visitors can chat in a livestream/showroom event. This will help to deter those spammer type messages that overpopulate a message feed, improving the shopper experience!  See link.

      Auto-Display the Newest Livestream/Showroom in a Playlist - Now the newest livestream/showroom will appear automatically first in a playlist. 

      3/27/24 - 

      Horizontal Support - Allow users to leverage external streaming software to present a horizontal view within our player. You are able to upload a horizontal trailer, poster, and the floating player in player will display in horizontal format. 

      *Note: External streaming software only. 

      1080p Video Support - Support higher quality 1080p for livestreams and showrooms!

      * External media only currently. 

      1/23/24

      Recurring Showroom - Allows users to schedule showrooms (either live, latest replay or a specific replay) on a recurring basis, similar to a recurring event in Google calendar.

      1/11/24

      1. Custom User Name Options - Now offer the option to configure usernames when a visitor does not create one. You may select from different options listed. 
        Steps: 
          1. From the Business Portal, navigate to Settings from the Video section.
          2. Click Edit, then choose an option from Username format and Save. 

      Update to username format

      example of change

      See an example  on the right using "Electronic" as the option.