Stay up to date with the latest features and improvements in Digital Showroom and Livestream Events.
April 29,2025
Smart Restream scheduler
Smart Restream Scheduler is an enhancement for Digital Showroom that simplifies the process of scheduling restreams of your existing video content. You can automate restreaming, select multiple original livestreams, set time slots, and configure AI Copilot options for improved audience engagement.
Help center : Link
April 25,2025
Use short video as Livestream Trailer
You can now easily use a short video as a trailer to promote your upcoming livestream.
April 24,2025
Show Like count on Livestream player
When user enables “Show like count” in CMS for a livestream, the player should show a total count of likes that livestream has received, and update in realtime.
March 25,2025
LS Classic & Modern Player Styles Update
What’s Changing?
- Classic will retain stackable product cards & the 3-dot top menu bar (instead of modern’s avatar view) but will now inherit all modern components—interactions, icons, and chat
- Modern will still have the swipeable product cards
- Help center - Link
February 11, 2025
Trivia Giveaway (Beta)
Introducing an interactive Trivia Giveaway feature for livestreams! Engage your audience with fun and rewarding trivia.
Help center: Link
Pre-pin Products with V2L (Beta)
Now, you can pre-pin products to your pre-recorded video stream before your showroom goes live.
Help center : Link
Links Interaction (Beta)
Make key resources easily accessible during a livestream without constantly sharing them in the chat.
Help center : Link
January 7, 2025
Assisted AI Copilot is Live!
Moderators now receive suggested replies to review and approve before sending, enhancing engagement efficiency.
Dec 12,2024
Livestream Multi Pin
Encourage engagement and drive purchases by pinning products during your showroom event. Pinned products remain visible to your viewers, helping them discover and shop featured items easily. You can also pin interactions- like giveaways, links, polls or question cards alongside your products to boost participation and interest.
One common use case is to keep a giveaway pinned throughout the event while pinning and unpinning various products as you showcase them.
Helpcenter : Link
October 29, 2024
Schedule Archive
This allows for the ability to "archive" a showroom, which means it will no longer appear in embeds. Typically, this feature will be used for seasonal or branded campaigns where showrooms will have a designated end date. Once archived, the showroom will be placed into a new folder for archived videos on the CMS.
Help center : Links
October 24, 2024
New Livestream Event Setup Design
This new design makes it effortless for users to schedule and re-stream events while also enhancing the overall user experience.
Help Center: New Livestream Event Setup
Schedule Re-stream
Effortlessly re-stream your events by scheduling from your existing livestreams and customizing details.
Help Center: Link
September 1, 2024
Ability to Reply to Messages as a Moderator After LS Event is Over
After a livestream and/or showroom is over, the moderator now has the ability to reply and add details to messages so users that view these videos later will have all necessary information.
July 30, 2024
AI Copilot
Leverage an intelligent showroom co-host, able to respond to customers like a human host would!
June 16, 2024
Video to Live
Support for long-form video uploads into a livestream, enabling seamless streaming on-site!
Help center resource - How to Stream a Prerecorded Video
June 11, 2024
Deal/Discount Support
Digital showrooms now offer the ability to add coupon codes by product.
May 31, 2024
SMS Reminder for Showrooms/Livestreams
When setting up a digital showroom or livestream event, viewers can now opt to receive reminders via text.
Help center : Link
Download Chat History
You can now download chat history from viewers after a Livestream/Digital Showroom! Just navigate into Assistant Mode and click the download option to collect the CSV file.
April 29, 2024
Search Through Chat
Easily search through messages in a Livestream/Digital Showroom via Assistant Mode. The assistant can then reply publicly or privately, pin, delete, or block users. See link for more instructions.
April 12, 2024
Message Rate Limiting for Chat in Assistant Mode
Now have the option to limit visitor chat frequency in a livestream/showroom event to reduce spam messages, improving the shopper experience! See link.
Auto-Display the Newest Livestream/Showroom in a Playlist
The newest livestream/showroom will now automatically appear first in a playlist.
March 27, 2024
Horizontal Support
Allow users to leverage external streaming software to present a horizontal view within our player. Users can upload a horizontal trailer, poster, and floating player for display.
Note: External streaming software only.
1080p Video Support
Support for higher quality 1080p for livestreams and showrooms!
Note: External media only currently.
January 23, 2024
Recurring Showroom
Allows users to schedule showrooms (either live, latest replay, or a specific replay) on a recurring basis, similar to Google Calendar events.
January 11, 2024
Custom Username Options
Now offer the option to configure usernames when a visitor does not create one.
Steps:
-
From the Business Portal, navigate to Settings in the Video section.
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Click Edit, then choose an option from "Username Format" and Save.
See an example on the right using "Electronic" as the option.