Setup for Digital Showroom
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      3. Setup for Digital Showroom

      Leverage AI Co-Pilot

      Learn how to use an AI Co-Pilot to moderate your live events and respond to viewers in real-time!

       

      If you do not see this enabled, please reach out to your account manager for assistance before continuing below. 

      Setting up the Knowledge for your AI Co-Pilot

      1. From the business portal, click into Settings. Navigate down to AI Knowledge Base.
      2. Add Products to your live event. AI CoPilot will extract information from the product descriptions to use in its response. 
      3. Additionally, you can upload PDFs or Text resources for your product's information. We recommend providing common Q&A, feature details, how to manuals, and other supporting resources to help the co-pilot answer inbound questions.  

      Enabling the AI Co-pilot

      1. After creating a livestream or showroom, from the edit details section select AI Co-Pilot. Be sure to toggle this "on" before going live.
      2. You can then adjust the name for the AI Co-pilot and whether to set the response to public or private.
        1. Additionally you may access the Knowledge base here if you need to upload more resources.
      3. When ready click Save Changes. Broadcast your stream by clicking Go Live, then your AI Co-Pilot will handle the rest. 

      Notes:

      • AI Co-Pilot can be enabled for a replay as well.