Going Live in the Business Portal
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      Smart restream scheduler

      Smart Restream Scheduler is an enhancement for Digital Showroom that simplifies the process of scheduling restreams of your existing video content. You can automate restreaming, select multiple original livestreams, set time slots, and configure AI Copilot options for improved audience engagement.

      1. To begin, access the Firework Business portal by logging in, then navigate to the Livestreams tab and click on the + Create New button to initiate the process.

      2. You will be presented with options to create both a Livestream event and a Restream event.
      3. Select the Restream option and all your available livestreams will be displayed. From this list, you can choose one or more existing streams to schedule for re-streaming. Once you have made your selections, click on Next to proceed.
      4. Next, provide a title for your event and choose the type of restream you wish to schedule.
      5. One-Time Event - Specify an exact date and time for your restream. If you wish to repeat this event daily, weekly, or on weekdays, enter the start date and time accordingly. If you do not want the event to repeat, select None. If you choose any option other than None, be sure to set an end date as well. Once you have completed these selections, click on Next to proceed.
        Please be aware that this option is applicable only when you select a single livestream.
      6. Ongoing Program - Select a time window for continuous restreaming of your content. Specify the days you want the event to occur, along with the start and end dates and times. Once you have made your selections, click on Next to continue.
      7. Configure Event Settings - Activate the AI Copilot to streamline your chat interactions efficiently. Next, enter the AI Copilot display name, note that this username is applicable only for the Full Auto Pilot mode. In contrast, the Assisted AI Co-Pilot will utilize the moderator's username for responses.

      8. Select the type of AI Copilot you wish to use:

        Full Auto Pilot: In this mode, the system automatically responds to messages. Any replies will appear as having been made by the AI assistant.

        Assisted AI Co-Pilot: This option provides suggested replies for the moderator to review and approve before sending. When responses are provided, they will be attributed to the moderator.

      9. Set the visibility, add to playlist, decide on retaining original chats and toggle Allow replays.
      10. Click on Create Restream once done. 
      11. Your newly created event will appear on your calendar, allowing you to easily track and manage your scheduled restreams. Clicking on it will open the event detail page.


      • The One-Time Event does not qualify as a restream program. In contrast, the Ongoing Program can be found under the Restream Programs section.
      • To conclude the program, simply click on the three dots next to it. Ending this restream program will stop future scheduled restreams, but completed restreams will remain available as replays, and their data will still be accessible.
      • You can modify the end date or remove an individual program by clicking on the three dots next to the specific program. From there, select the option to edit the recurrence or delete the program as needed.