See the latest developments and updates related to Ava
2/11/25
Removed the "Starter Question" option from the 3-dot menu and consolidated it into Add to Site > FAQ.
1/14/25
Microphone Permission Update : The microphone permission ask from the start has been removed, shopper will now only be asked for that if they attempt to engage with audio
1/7/25
- Introducing Ava – Meet George!
12/17/24
AVA Creation Flow
Optimized flow to create the AVA Avatar as well as linking products to it.
12/14/24
- Product tagging to individual video - We will now have product drop down appear when uploading a video to help us identify which product this video is serving. (only one product per video as of now)
- The new layout for Ava Individual page is now live!
8/28/24
Multi product Ava support - Allows users to add Multiple products to a single Ava
Help center resource - Add Multiple products for Ava
7/23/24
AVA Conversations Summary - Able to give a recap of previous communications between the user and AVA. User is able to vote up or down on responses, or copy directly from the AVA response.
6/25/24
SV Importer - Allow users to import short videos directly from their account into the AVA knowledge base
Help center resource - Setup and Display Ava
6/4/24
Blocklist - Provide a customizable blocklist solution that filters out unwanted content, reducing the occurrence of responses/phrases for your AI Assistant to avoid in their response.
Help center resource - How to add a blocklist for Ava
4/17/24
Ava Starter Questions - Offering starter questions helps improve interaction by allowing the brand to cater questions for consumers to try.
Help center resource- Learn how to add Ava Starter Questions
Change Avatar - Customers would like to swap out avatars to test for different improvements to consumer experiences. With this enabled, customers can switch the Avatar profile within the AVA dashboard.
Insights Dashboard - Offer a view of current performance metrics per Ava
Help center resource - Navigating the Ava insight dashboard
