- Help Center
- AVA AI Virtual Assistant
- AVA Setup and Implementation
How to Add a Blocklist for AVA
Learn how to add a blocklist to filter out unwanted content.
Provide a customizable blocklist solution that filters out unwanted content, reducing the occurrence of responses/phrases for your AI Assistant to avoid in their response.- Within your AI Video Assistant tab, click on the Settings.
- You can enter keywords, specific questions, or URLs into the Blocklist Text field. Make sure to separate each entry with line breaks, and then click on Update when you're finished.
Note: To remove or add new text to the blocklist, simply click on the existing text, make your changes, and then click on the update button to ensure the list is updated with the new information.