- Help Center
- AVA AI Virtual Assistant
- AVA Setup and Implementation
Add Starter Questions to AVA
Learn how to add starter questions to promote interaction with AVA.
- After creating AVA, Select the Add to Site option located on the left side , followed by choosing the FAQ.
- Select Starter Questions, then click on Add Question to input a new question. You can include up to six questions, with each question having a maximum length of 60 characters. This set of questions will serve as the default content displayed in the FAQ widget that you embed on your website.
-
You can easily rearrange the questions by dragging and dropping them.
-
Additional Question Set - You can establish URL conditions to apply starter questions to specific URLs. To do this, create a new Question Set with designated URL conditions that dictate where these questions will be displayed on various webpages. Simply click on the +Question Set button to add more.
- The starter questions will appear as soon as a user first loads the AVA.