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Upload Short Videos in the Firework Business Portal

You can upload a short video in Firework's Business Portal quickly in several steps.

Add a Short a Video

Complete the Video Details

Safe Zone Specifications

Add a Short Video 

  1. Navigate to the Firework Business Portal.
  2. For a new channel you can directly upload video from your computer or import one from Instagram. To import videos from Instagram, you can follow the instructions outlined here. Screenshot 2024-02-14 at 6.33.00 PM
  3. To add videos to your existing collection, just click on "Add Content" and then "Add a title" for your video. You can easily upload the video by dragging and dropping it or simply clicking on "Click to upload".

Videos can be between 3 and 180 seconds in length, have a ratio of 9:16, and have a maximum file capacity of 300 MB. Short videos of the MP4 and MOV format are supported.

Complete the Video Details:

  1. Type the caption for your short video in the Title field. The caption or title of your video must be 100 characters or less.
  2. Click Click to Upload to select the short video file to upload or drag and drop here to upload.
  3. Add a Video Interaction
    To add other ways for customers to engage with your short video, select a Video Interaction.
    UploadproductcardonSV-ezgif.com-video-to-gif-converterAdd an interaction


    • Products =  You can include product information for products included in your Firework store. The viewer can then add the product directly to their cart and purchase it all within this product card. 
    • Button (CTA link) = This is one way to encourage your customers to interact with your video. Select from list of call to action in the drop-down menu. Insert a link in the Insert link field and then redirect the viewer to that URL.
    • Poll =  Enter the poll question in the Your question here box followed by entering the answer choices in each Choice box (e.g., Choice 1, Choice 2). Click +Add Choice to add up to five total choices.
    • Question = Type in a question you want to ask the viewers and collect their responses. You can also toggle the Collect responder's email button to ON to prompt the viewer to enter their email address after answering your question. 
  4. Once you have chosen an Interaction option, it will be displayed below the video. Once your choice is made and updated, click Save & Update. The selected products will be shown in the overview section.

To remove the Interaction, simply click on the delete icon.

Additional Video Details:

  1. Under Playlist,  you can easily add the video directly to your preferred playlist. You can also select multiple playlists for your video, and it will be automatically added to all the playlists you have chosen.
  2. Poster click on add icon to add new posters. We also generate an animated one for you upon uploading the video.
  3. Underneath Settings, type the hashtags that you want to attach to your video, you can add up to 10 hashtags and then click Enter. These are internal facing and typically are used to help organize your content! 
  4. Choose the "Scheduled upload" option and specify the date and time when you want to make the video available to the public.
  5. Click the drop-down menu next to Subtitles/CC and upload any relevant .vtt file for closed captioning along with the language associated. To enable closed captioning, simply click on the checkbox labeled " Closed Captioning."
    Screenshot 2024-02-14 at 5.43.58 PM
  6. The visibility settings allow you to select who can see your short video.
    • By selecting Only You, the video will stay private and will only be visible to you.
    • By selecting Unlisted, the video will only be viewable to those whom you share the link to the short video with. While you can still embed the short video in an email or a website, the video is not searchable in the Firework library.
    • By selecting Public, the video will be published and will be visible by the public. 

13.   To restrict access to the video and make it viewable only by authorized viewers,                click on the "Lock Video" option and enter an access code. This ensures that                    only those with the access code will be able to watch the video.

14.   Badge = shows "Ad" in small text indicating if this video is an ad.

15.   Click Create to publish your video.

Once your video is published or scheduled, you can still edit your video. Locate your video in the Firework Business Portal, click in the upper right hand corner of your video, and click Edit. After you've made your edits, click Save & Update.

Ready to Embed your videos? See our instructions here on how to do so!