Follow the below steps to enable full One-to-One Virtual Shopping visibility across your Shopify website.
Prerequisite: if you do not see One-to-One Workspace on your Business Portal, then please reach out to your Customer Success Manager.
Follow the below steps to enable full visibility across your website.
Adding One-to-One Virtual Shopping to Shopify
- From the Shopify Dashboard, navigate to Themes. Select the three dots and select “Edit code”.
- Click into your theme.liquid. Paste the script below right before </head>
(replace CHATCHANNELID with your chat channel ID, which can be found in the 1:1 Dashboard):
<script async="" src="https://asset.fwcdn3.com/js/live-helper.js" data-fwparam_chat_channel_id="CHATCHANNELID"></script>
<script>
function showWidget() {
window._fwn.liveHelper.actions.showWidget()
} - Then click Save.
- Navigate to the Shopify Dashboard.
- Click into your Settings, then select “Checkout”.
- Scroll down to the section titled “Order status page”.
- Enter in the following Firework tracking snippet in the "Additional scripts" box, then Save.
Note: Once the One-to-One Virtual Shopping widget is toggled on in the One-to-One workspace, this will be available and visible on your website.