Re-engage customers who clicked a product with a Firework video tagged to it, but didn’t add to cart or purchase.
Note: Before building abandoned cart flows in Klaviyo using Firework, ensure your apps have been successfully connected. See this article on how to get started.
🪜 Steps
- Login to your Klaviyo account, navigate to Flows, and click Create Flow.
- Within “Create Flow”, Click on “Browse Abandonment”
- Name the flow something like Firework Browse Abandonment, and click Use Template.
- Select the Firework Browse Abandonment block flow and right click to edit it.
- Within you will be prompted to provide a Sender Email Address. Click on “Edit email” on the right hand-side to do this.
- Now you are able to drag and drop this flow directly.
- Great! Now you have created the flow. Browse abandonment emails are sent when an existing subscriber views a product on your website and doesn’t place an item in their shopping cart.
- Once an existing user "Viewed Product", they will be put into the Browse Abandonment Flow.
You're all set!