Skip to content
English
  • There are no suggestions because the search field is empty.

Interactive Video FAQ

Frequently asked questions to understand building an Interactive Short Video.

Can the starting video (Root Video) for an interaction journey be a livestream or is it always a short video?

  • Short Video only.

Can I reuse a Short video for the Root Video that is a part of another journey?

  • No. You must use a unique video per each journey. What you can do is duplicate a previously used video to then used that duplicated video. 

Can we lead to a regular livestream or showroom livestream (replay) from an interactive video flow?

  • Currently only short videos, but we will look into adding Livestreams, Digital Showroom, One-to-One and other options in the future.

What Video Length and Resolution are supported? 

  • We support both short form and long form video (up to 20 mins) and Support up to 720p resolution.  

What are the Product Hydration and Cart Hydration?

  • Ability to sync product information like description, inventory status, price etc to the product card.
  •  Ability to sync the in player cart to the website or App shopping cart

What are the Shoppable Video aggregation systems? 

  • Aggregate videos from your employee and use on your website
  • .  Aggregate videos from your influencer and use on your website 

Is MRSS feed import supported? 

  • Yes, customers can push videos to Firework using MRSS feed. 

What are the PDP integrations for in player shopping experiences? 

  • Instream and outstream PDP integration.

What are the PDP integrations for in player shopping experiences? 

  • Instream and outstream PDP integration.