Interactive Video FAQ

Frequently asked questions to understand building an Interactive Short Video.

Can the starting video (Root Video) for an interaction journey be a livestream or is it always a short video?

  • Short Video only.

Can I reuse a Short video for the Root Video that is a part of another journey?

  • No. You must use a unique video per each journey. What you can do is duplicate a previously used video to then used that duplicated video. 

Can we lead to a regular livestream or showroom livestream (replay) from an interactive video flow?

  • Currently only short videos, but we will look into adding Livestreams, Digital Showroom, One-to-One and other options in the future.

What Video Length and Resolution are supported? 

  • We support both short form and long form video (up to 20 mins) and Support up to 720p resolution.  

What are the Product Hydration and Cart Hydration?

  • Ability to sync product information like description, inventory status, price etc to the product card.
  •  Ability to sync the in player cart to the website or App shopping cart

What are the Shoppable Video aggregation systems? 

  • Aggregate videos from your employee and use on your website
  • .  Aggregate videos from your influencer and use on your website 

Is MRSS feed import supported? 

  • Yes, customers can push videos to Firework using MRSS feed. 

What are the PDP integrations for in player shopping experiences? 

  • Instream and outstream PDP integration.

What are the PDP integrations for in player shopping experiences? 

  • Instream and outstream PDP integration.