1. Help Center
  2. One-to-One Virtual Shopping
  3. Quick Start - Set up One-to-One Virtual Shopping

Implement the Tracking for One-to-One Virtual Shopping

In order to collect data from One-to-One Virtual Shopping Conversations, we require adding the following Firework tracking tag.

Add the Purchase Tracking Tag

Make sure the Firework script is injected into the <header> at all your pages where you want to call the tracking function. Usually, it's the header of the checkout page. You may find the tracking snippet here.

Add Purchase Tracking For Shopify


With the latest Firework app in Shopify, you do not need explicitly do any steps for implementing purchase tracking. The purchase tracking code is integrated automatically when the Firework app is installed in Shopify.

If you have previously added the Firework purchase tracking snippet under your Order Status Page, we recommend removing that as updating to the latest Shopify app version will add the tracking code automatically.