How to Upload External Leads for “Remind Me” Trailers
Users can now upload a CSV file containing emails and phone numbers to enroll viewers into Remind Me notifications for a specific livestream.
What This Feature Does
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Allows users to upload a CSV file with email addresses and/or phone numbers.
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Leads are used only for that specific stream instance.
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CSV requires two columns:
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Email
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Phone Number
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A downloadable template is provided to ensure proper formatting.
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Data is automatically deduped, preventing users from being added multiple times.
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Example: If test@mail.com already signed up manually and is also uploaded in a CSV, they will only appear once.
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Before You Start
Make sure you have:
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A CSV file matching the format of the “Download CSV” example from the Remind Me module.
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The FW event URL, which must be entered to enroll users into reminders.
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Correct email and phone number formatting in the CSV.
How to Upload Leads
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Go to your event trailer inside the CMS.
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Once a Remind Me action has been added, you will see an option labeled Upload External Leads.
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Click the upload button or drag your CSV file into the drop area.

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Enter the redirect livestream URL (required before moving forward).
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Click Confirm to finish the upload.

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You will now see the uploaded file attached and processed.