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Change Your Chat Username in a Livestream
Allow your customers to swap the system generated username with their own custom name.
Requirement: Please contact your Partner Success Manager to request this feature.
- Click Join Conversation.
- Enter your new Username, and then click Save.
- The new username will appear in the chat field.
Tip: A notification appears if the username is taken, blocked, or is over 16 characters. Please try a new username to resolve this.