Change Your Chat Username and Moderator name in a Livestream

Allow your customers to swap the system generated username with their own custom name.

From a mobile device or desktop computer, join the livestream event.

  1. Click Join Conversation.
  2. Enter your new Username, and then click Save.
  3. The new username will appear in the chat field. 

Mobile web livestream player- join conversation-1  Mobile web livestream player- change username Mobile web livestream player- input username-1  Screen Shot 2022-09-13 at 9.11.57 AM

 

 

Note : A notification appears if the username is taken, blocked, or is over 16 characters. Please try a new username to resolve this. 

 Change Moderator name in a Livestream 

Select the Assistant mode .On the left side you will find the option to change the Moderator name.Click on Update once done 

  • You can add upto 50 characters 
  • The supported characters for changing the moderator name are limited to uppercase and lowercase letters (A-Z), numbers (0-9), hyphens (-), and underscores (_).