Learn how to configure different Entry Points for One-to-One Virtual Shopping.
Prerequisite: Ensure the live.helper.js script is added to your website before continuing. Instructions linked here as a reminder.
Entry Point allows you to configure the One-to-One Virtual Shopping widget wherever you'd like to guide a visitor directly to a chat or call on your website!
Adding an Entry Point
- Copy the URL directly from a page where the One-to-One Virtual Shopping is displaying.
- At the end of the URL, add one of the following options found below:
- Show Only: Show the One-to-One Virtual Shopping to click into a call or chat.
?fw_oto_action=show
- Call: Starts a call using the One-to-One Virtual Shopping.
?fw_oto_action=call
- Chat: Starts a chat using the widget.
?fw_oto_action=chat
3. Insert this new URL Entry Point into a location for a visitor to then click to be routed directly to the One-to-One Virtual Shopping.
Entry Point Examples
Video:
Insert an Entry Point as an in-video CTA to be clicked from a Firework Video.
Email CTA:
Insert an Entry Point into an Email outreach/campaign for the shopper to click and navigate to.
Advertising:
Insert an Entry Point into an Ad for the shopper to click and navigate to.
Text message/SMS:
Insert Entry Point link into a message for the shopper to click and navigate to.
Have a developer team and are looking for customizable options with the widget or other integration alternatives? Follow our developer documentation here.